Jasrati, the parent brand of Plasfy, has been recognised by Trustpilot as one of the Top 10 Best Software Companies in Australia for 2024. Out of more than 500 Australian software companies listed on Trustpilot, this placement reflects a sustained commitment to customer satisfaction, transparency, and long-term value creation.
This recognition is notable not only for the ranking itself, but for its scope. Two Jasrati-owned brands - Jasrati and Deal Quokka - both secured Top 10 positions within the Software Companies category, placing 8th and 10th respectively. To date, no other parent brand or portfolio group has achieved multiple Top 10 placements in this category within the same year.
While Plasfy did not appear as a standalone Top 10 entry in 2024. This underscores the platform’s continued impact and the role it plays within the broader Jasrati ecosystem.
About Trustpilot
Trustpilot is a globally recognised, independent review platform where customers publicly share verified experiences with businesses. Inclusion in Trustpilot’s “Best In” rankings requires companies to meet defined performance thresholds, including a minimum number of recent reviews and a consistently strong TrustScore.
Trustpilot’s evaluation methodology goes beyond raw review volume. Rankings are determined using a combination of factors, including review quality, consistency of feedback, customer engagement, and long-term satisfaction signals. This ensures that recognition reflects genuine customer experience rather than short-term activity.
Why This Matters
This recognition is not about visibility or accolades. It is an external validation of operational standards, customer care, and long-term focus.
Trustpilot’s ranking system incorporates advanced analytical models that assess how consistently companies deliver value, how they respond to customer feedback, and how experience evolves over time. Inclusion in the Top 10 indicates performance across all of these dimensions - not isolated outcomes.
Over the past six months alone, Jasrati has experienced a doubling of total reviews, exceeding the cumulative review volume built since the company’s foundations were established in 2015. This acceleration reflects both growth in scale and increased customer engagement across the portfolio.
Plasfy’s continued contribution to this feedback, alongside ongoing platform improvements, reinforces the direction of travel. While no system is static or complete, the focus remains on measured progress, stability, and long-term product integrity.
